Terms of use

1. DEFINITIONS AND TERMS OF USE

shop.smart-infra.ro - is the commercial name of S.C. Smart Infra SRL, a Romanian legal entity, with registered office in B-dul Pipera, 1/i, Et:5, Constructia C2, Bureau Nr. 11, Compart. 13, Voluntari, Ilfov, 77190, with order number in the Trade Register J23/3179/2023, unique tax registration code 48163797.

Seller - shop.smart-infra.ro

Buyer - can be any natural person who is over 16 years of age or any legal person or legal entity who makes an Account on the Site and places an Order.

Customer - can be any natural person who is over 16 years old or legal person who has or obtains access to the CONTINUITY, by any means of communication made available by Smart Infra SRL (electronic, telephone, etc.) or on the basis of a user agreement existing between Smart Infra SRL and it and which requires the creation and use of an Account.

User - any natural person who is over 16 years of age or legal entity registered on the Site, who, by completing the Account creation process, has agreed to the site-specific terms in the Terms and Conditions section.

Nickname - a pseudonym by which a particular User/Customer/Shopper can add Content to the Site. The nickname is associated with the User's/Customer's/Customer's information on the Site under the name "User Name".

Cont - the section of the Site consisting of an e-mail address and a password that allows the Buyer to submit the Order and that contains information about the Customer/Buyer and the Buyer's history on the Site (Orders, tax invoices, Goods guarantees, etc.). The User is responsible for ensuring that all information entered when creating the Account is correct, complete and up-to-date.

Favorite - section of the Account that allows the Buyer/User to create Lists of Goods and Services they wish to track for possible purchase using the service offered by the Seller to track Goods and Services by receiving Commercial Communications from the Seller.

List - the section in Favourites where the Buyer/User can add Goods or Services that he/she wishes to follow up for a possible purchase and which he/she can later delete or add to the shopping cart ("My Cart").

The lists can be:

  • Public: any Customer/Buyer/User can view the Buyer's/User's List if they have shared it on social networks (Facebook, X(Twitter) and Instagram) or if they access the Buyer's/User's public profile on the Site. The lists are public and the Buyer/User has the possibility to set them as private at any time, directly from his/her Account, Favorites section;
  • Private: these can only be viewed by the Account holder. The Buyer/User has the possibility to set them as public at any time, directly from his/her Account, Favorites section.

My Cart - section of the Account that allows the Buyer/User to add Goods or Services they wish to purchase at the time of adding or at a later time; if the Goods or Services are not purchased at the time of adding by placing the Order, the Buyer/User will benefit from the service offered by the Seller to track the Goods and Services by receiving Commercial Communications from the Seller.

Website - the online shop hosted at the web address shop.smart-infra.ro and its subdomains.

Order - an electronic document that intervenes as a form of communication between the Seller and the Buyer by which the Buyer transmits to the Seller, through the Site, his intention to purchase Goods and Services on the Site.

Goods and Services - any product or service listed on the Site, including the products and services mentioned in the Order, to be supplied by the Seller to the Buyer as a result of the Contract.

Campaign - the action of displaying for commercial purposes, a finite number of Goods and/or Services with a limited and predefined stock, for a limited period of time set by the Seller.

Contract - is the distance contract concluded between the Seller and the Buyer, without the simultaneous physical presence of the Seller and the Buyer.

Content - represents:

  • all information on the Site that can be visited, viewed or otherwise accessed through the use of electronic equipment;
  • the content of any e-mail sent to Buyers by the Seller by electronic means and/or any other available means of communication;
  • any information communicated by any means whatsoever by an employee/collaborator of the Seller to the Buyer, according to contact information, whether or not specified by the Buyer;
  • information related to the Goods and/or Services and/or the rates charged by the Seller in a given period;
  • information related to the Goods and/or Services and/or the rates charged by a third party with which the Seller has concluded partnership contracts, in a given period;
  • data relating to the Seller, or other privileged data of the Seller.

Review - a written evaluation by the owner or beneficiary of a Good or Service, written on the basis of his personal experience and ability to make qualitative comments and to say whether or not the Good or Service meets the specifications mentioned by the manufacturer.

Rating - a way of expressing a User/Customer/Shopper's satisfaction with a product. The rating is expressed in the form of stars, with each Good being rated from one star to five stars. This satisfaction rating will always be associated with the User/Customer/Customer's review of a Good or Service.

Comment - critical assessment or comment on a Review or other comment.

Document - these Terms and Conditions.

Commercial Communications - any type of message sent (such as: e-mail/SMS/telephone/mobile push/webpush/etc.) containing general and thematic information, information on products similar or complementary to those you have purchased, information on offers or promotions, information on Goods and Services added in the "Account/My Account" section or "Account/Favorites" section as well as other commercial communications such as market research and opinion polls.

Transaction - the collection or reimbursement of an amount resulting from the sale of a Good and/or Service by Shop Smart Infra to the Buyer, using the services of the card processor agreed by the Seller, regardless of the method of delivery.

Green stamp duty - the value expressed in lei, paid by the Seller to the company authorized to take over the collection, transport and recovery/recycling of waste electrical and electronic equipment, as provided for by the legislation in force.

Specifications - all specifications and/or descriptions of the Goods and Services as stated in their description.

1-click payment - the payment service provided by the payment processor integrated into the Site, made available to Customers, Users and/or Buyers via the Site for the purpose of making an online card payment.

Token - a unique encrypted number associated with the Buyer's payment card after an online payment has been made, after activation of the PaybyClick service and which can be used by the Buyer to authorise Transactions through the PaybyClick service.

2. CONTRACTUAL DOCUMENTS

2.1 By registering an Order on the Site, the Buyer agrees to the form of communication (telephone or e-mail) by which the Seller conducts its business operations.

2.2. The notification received by the Buyer after the Order has been placed is for information purposes and does not represent acceptance of the Order. This notification is made electronically (e-mail) or by telephone.

2.3. For justified reasons, the Seller reserves the right to change the quantity of Goods and/or Services in the Order. If it changes the quantity of Goods and/or Services in the Order, it shall notify the Buyer at the e-mail address or telephone number made available to the Seller at the time of placing the Order and refund the amount paid.

2.4. The contract is considered concluded between the Seller and the Buyer when the Buyer receives from the Seller, via e-mail and/or SMS, the notification of dispatch of the Order.

2.5. The document and information made available by the Seller on the Website shall form the basis of the Contract, in addition to which the warranty certificate issued by the Seller or a supplier of the Seller for the Goods purchased shall form the basis of the Contract.

3. ONLINE SALES POLICY

3.1. Access to place an Order is granted to any User/Purchaser.

For justified reasons Smart Infra SRL reserves the right to restrict the User's/Customer's access to place an Order and/or to some of the accepted payment methods, if it considers that, based on the User's/Customer's conduct or activity on the Site, his/her actions could harm Smart Infra SRL in any way. In any of these cases, the User/Customer may contact Smart Infra SRL's Customer Relations Department, in order to be informed about the reasons that led to the application of the above-mentioned measures.

3.2. Communication with the Seller may be made through direct interaction with the Seller, including through online support (Live Chat) or through the addresses mentioned in the "contact" section of the Site. The Seller is free to manage the information received without having to justify it.

3.3 In case of an unusually high volume of traffic from an internet network, Smart Infra SRL reserves the right to ask Users / Buyers to manually enter captcha validation codes in order to protect the information on the Site.

3.4 Smart Infra SRL may publish on the Site information about Goods and/or Services and/or promotions practiced by it or by any other third party with which Smart Infra SRL has concluded partnership contracts, in a certain period of time and within the limit of available stock.

3.5. All prices for Goods and/or Services presented on the Site are expressed in lei (RON) and include VAT, except for voice and/or data subscriptions, which are expressed in euro (EUR) and do not include VAT.

3.6. In accordance with the law, the price of the Electronic Goods displayed on the Website includes the Green Stamp Duty. If the User / Buyer requests details on the exact amount added to the price of the Goods, he/she shall contact the Customer Relations Department of Smart Infra SRL.

3.7. In the case of online payments, the Seller is/cannot be held responsible for any other additional costs incurred by the Buyer, including but not limited to currency conversion fees applied by the bank issuing the Buyer's card, if the currency of issue of the card differs from RON. The Buyer is solely responsible for this action.

3.8 All the information used for the description of the Goods and/or Services available on the Site (static / dynamic images / multimedia presentations / etc.) does not represent a contractual obligation on the part of the Seller, these being used exclusively for presentation purposes.

4. ASSIGNMENT AND SUBCONTRACTING

4.1. The Seller may assign and/or subcontract to a third party for Services related to the fulfilment of the Order, with the Buyer's prior notice, without the Buyer's consent. The Seller shall always be liable to the Buyer for all contractual obligations.

5. INTELLECTUAL AND INDUSTRIAL PROPERTY LAW

5.1. The content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and/or multimedia content presented on the Site, are the exclusive property of Smart Infra SRL, to which Smart Infra SRL reserves all rights obtained in this regard directly or indirectly (through licenses of use and/or publication).

5.2. The Customer/Buyer/User is not permitted to copy, distribute, publish, transfer to third parties, modify and/or otherwise alter, use, link to, display, include any Content in any context other than the original context intended by Smart Infra SRL, include any Content outside of the Site, remove any insignia signifying Smart Infra SRL's copyright in the Content, or participate in the transfer, sale, distribution of any materials made by reproducing, modifying or displaying the Content, except with the express written consent of Smart Infra SRL.

5.3. Any Content to which the Customer/Customer/User has and/or obtains access by any means whatsoever is subject to the Document, if the Content is not accompanied by a specific and valid use agreement entered into between Smart Infra SRL and the Customer/Customer/User, and without any implicit or express guarantee made by Smart Infra SRL with reference to that Content.

5.4. The Customer/Buyer/User may copy, transfer and/or use the Content only for personal or non-commercial purposes, provided that they do not conflict with the provisions of the Document.

5.5. If Smart Infra SRL grants the Customer/Customer/User the right to use in the form described in a separate user agreement, a specific content, to which the Customer/Customer/User has or obtains access as a result of this agreement, this right extends only to the content(s) defined in the agreement, only for the period of its existence on the site or the period defined in the agreement, according to the defined conditions, if they exist and do not represent a contractual commitment on the part of Smart Infra SRL for the respective Client/Customer/User or any other third party who has/gets access to this transferred content, by any means and who could be or is harmed in any way by this content, during or after the expiry of the use agreement.

5.6 No Content transmitted to the Client, User or Buyer, by any means of communication (electronic, telephonic, etc.) or acquired by him by accessing, visiting and/or viewing does not constitute a contractual obligation on the part of Smart Infra SRL and/or of the employee/apprentice of Smart Infra SRL who mediated the transfer of the Content, if any, with respect to such Content.

5.7 Any use of the Content for purposes other than those expressly permitted by this Document or the accompanying User Agreement, if any, is prohibited.

6. COMMENTS

6.1. The Customer/Shopper can place Orders on the Site, by adding the desired Goods and/or Services to the shopping cart, and then complete the Order by making payment by one of the methods expressly indicated. Once added to the shopping cart, a Good and/or Service is available for purchase insofar as there is stock available for it. The addition of a Good/Service to the Shopping Cart, in the absence of the completion of the Order, does not entail the registration of an Order, nor the automatic reservation of the Good/Service.

6.2. By completing the Order, the Buyer agrees that all data provided by the Buyer, necessary for the purchase process, are correct, complete and true at the time of placing the Order.

6.3. By completing the Order, the Buyer consents that the Seller may contact the Buyer, by any means available / agreed by the Seller, in any situation where it is necessary to contact the Buyer.

6.4. The Seller may cancel the Order placed by the Buyer, upon prior notice to the Buyer, without any further obligation of either party to the other or without either party being entitled to claim damages from the other in the following cases:

6.4.1. non-acceptance of the transaction by the bank issuing the Buyer's card, in case of online payment;

6.4.2. invalidation of the transaction by the card processor approved by Smart Infra SRL, in case of online payment (Netopia Payments);

6.4.3. the data provided by the Client/Purchaser on the Site is incomplete and/or incorrect;

6.5. The Buyer, as a natural person, has the right to withdraw from the Contract, i.e. to return a Good or to renounce a Service, within 14 calendar days, without giving any reason and without incurring any costs other than delivery costs. Thus, according to GEO 34/2014, the period for returning a Good or renouncing a Service expires within 14 days from:

  • the day on which the Buyer takes physical possession of the last Good - if the Buyer orders multiple Goods in a single order to be delivered separately
  • the day on which the Buyer takes physical possession of the last Good or part - in the case of delivery of a product consisting of several lots or parts

6.6 If the Buyer decides to withdraw from the Contract, he/she may complete the online return form at https://smart-infra.ro/contact.

6.7 If the Customer/Customer requests withdrawal from the Contract within the legal withdrawal period, he/she must also return any gifts that accompanied the product. If the Order is paid for, the Seller shall refund the amount within 14 (fourteen) days from the date of the Buyer's notification to the Seller of its decision to withdraw from the Contract. The amount will be refunded as follows:
6.7.1. for orders paid by bank card ->by refunding the account from which the payment was made or by generating a voucher with the value of the returned product;
6.7.2. for Orders paid by PO/Transfer/ -> by bank transfer or by generating a voucher with the value of the returned product;
6.7.3. for orders paid for by refunding the value of the product to the bank account sent by the customer or by generating a voucher with the value of the returned product.
6.7.4. for orders paid by consumer credit -> cancellation/recalculation of instalment contract.

6.8. The Seller may postpone reimbursement until receipt of the Goods sold or until receipt of proof that they have been dispatched, if he has not offered to recover the Goods himself (whichever is the later).

6.9. If the Goods are returned in a condition in which they can no longer be sold as new (open packaging, missing accessories, damaged Goods), we reserve the right to charge a fee for returning the Goods to their original condition, as appropriate, or to cover the difference in price resulting from selling the Goods as resealed or, at the Buyer's request, we will reship the Goods, the delivery costs being borne by the Buyer.

7.0. The conditions of return within 14 calendar days are valid only for the Buyer who is a natural person.

Decrease in value of returned goods

Since, in the case of distance sales, the Buyer does not have the possibility to check the Goods before the conclusion of the contract, the Buyer has the right to withdraw from the contract. For the same reason, the Buyer is allowed to test and check the Goods he has purchased to the extent necessary to determine the nature, characteristics and functioning of the Goods.

In order to ascertain the nature, characteristics and operation of the Goods, the Buyer must handle and inspect them in the same manner as it would be permitted to do in an actual physical store. For example: the Buyer only needs to try on an item of clothing, not wear it to various occasions.

The Buyer shall be liable only for diminution in value of the Goods resulting from handling other than that necessary to determine the nature, qualities and functioning of the Goods.

If the Buyer exercises the right of withdrawal after having used the Goods to an extent exceeding the limit necessary to establish their nature, characteristics and functioning, the Buyer shall be liable for any diminution in the value of the Goods.

The accessories (user manuals, CDs, cables, etc.) in the box of the Good and its original packaging are an integral part of the Good. As a result, the Buyer is obliged, when exercising his right of withdrawal from the contract, to return it in its original undamaged packaging, protected by wrapping with stretch plastic wrap or packed in a cardboard box (without labels stuck on it, without cuts, tears, etc.) and together with all its accessories.

Returned goods showing signs of wear and tear (stains, scratches, dents, cracks, dents, etc.) will be accepted only after they have been brought into conformity, involving the costs of sanitation, cosmetics, repair, replacement of any damaged parts and bringing them to a commercial form for sale as a Reconditioned / Resealed product. The final value is determined according to the value of the parts to be replaced and the reconditioning labour or as the difference between the original value of the new product and the resale value of the used product.

Any diminution in the value of the Goods resulting from their handling other than that necessary to determine the nature, qualities and functioning of the Goods is the responsibility of the Buyer. For clarity, from the total price of the returned Goods, the Seller shall retain an amount of money representing the diminution in value of the Goods in the proportion of 5%-50% of the original value of the Goods, as applicable. The amount of the diminution fee shall be communicated to the Buyer upon receipt of the returned Goods.

6.10. If a Good and/or Service ordered by the Buyer cannot be delivered by the Seller, the Seller shall inform the Customer/Buyer of this fact and shall return to the Buyer's account the value of the Good and/or Service within a maximum of 7 (seven) days from the date on which the Seller became aware of this fact or from the date on which the Buyer expressly expressed its intention to terminate the Contract.

6.11. The availability of a Good will be displayed on the Site by granting the right to select the number of products.

7. GOODS/SERVICES FOR WHICH THE RIGHT OF WITHDRAWAL IS NOT ENSURED

7.1. The following are exempted from the right of withdrawal from the Contract:

7.1.1. service contracts, after full performance of the services, if performance has commenced with the Buyer's express prior consent and after the Buyer has confirmed that it is aware that it will lose its right of withdrawal after full performance of the Contract by the Seller;

7.1.2. the supply of Goods and/or services whose price depends on fluctuations in the financial market which the Seller cannot control and which may occur during the withdrawal period;

7.1.3. supply Goods made to the specifications submitted by the Buyer or clearly customized;

7.1.4. the supply of Goods which are likely to deteriorate or expire rapidly;

7.1.5. the supply of sealed Goods which cannot be returned for health protection or hygiene reasons and which have been unsealed by the Buyer;

7.1.6. the supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items;

7.1.7. the supply of alcoholic beverages, the price of which was agreed at the time of the conclusion of the Contract, the delivery of which cannot be effected before 30 (thirty) days and the actual value of which depends on market fluctuations which the Seller cannot control;

7.1.8. contracts where the Buyer has specifically requested the Seller to come to the Buyer's home to carry out urgent repair or maintenance work. If, on the occasion of such a visit, the Seller provides services other than those expressly requested by the Buyer or supplies Goods other than spare parts essential for the performance of maintenance or repair work, the right of withdrawal shall apply to those additional Services or Goods;

7.1.9. supplying sealed audio or video recordings or sealed software that has been unsealed after delivery;

7.1.10. the supply of newspapers, periodicals and magazines, excluding subscription contracts for the supply of such publications;

7.1.11. the supply of digital content which is not delivered on a tangible medium, if the performance has begun with the express prior consent of the Buyer and after the Buyer has confirmed that he has become aware that he will lose his right of withdrawal.

8. PRIVACY

8.1. Smart Infra SRL will keep confidential the information of any nature that you provide. The disclosure of the information provided will be possible only under the conditions mentioned in this Document.

8.2. No public statement, promotion, press release or any other form of disclosure to third parties shall be made by the Buyer/Customer with respect to the Order/Contract without the prior written consent of the Seller.

8.3. By submitting information or materials through this site, you grant Seller unrestricted and irrevocable access to, and the right to use, reproduce, display, modify, transmit and distribute such materials or information. You also agree that Seller may freely use, for its own purposes, any such information, ideas, concepts, know-how or techniques that you submit to us through the Site. Smart Infra SRL will not be subject to any obligations concerning the confidentiality of the information sent, unless the legislation in force provides for other specifications in this respect.

9. COMMERCIAL COMMUNICATIONS

9.1. The Buyer/User/Customer may at any time change its option regarding the consent given to the Seller for Commercial Communications containing general and thematic information including information on offers or promotions, as follows:

9.1.2. by modifying the Account settings in the "My subscriptions" section;

9.1.3. by accessing the unsubscribe link displayed in the Commercial Communications received from the Seller; or

9.1.4. by contacting the Seller.

9.2. By adding Goods or Services in the section of the Account:

"My Cart", the Seller will send the Buyer/User Commercial Communications regarding:

  • when changing the price of Goods or Services added in the "My Cart" section,
  • to recommendations of Goods or Services similar to those added in the "My Basket" section,
  • the existence of Goods or Services in the "My Cart" section, and
  • stock availability Goods or Services added in the "My Cart" section.

"Favourites", the Seller will send the Buyer/User Commercial Communications regarding:

  • when changing the price of Goods or Services added in the "Favourites" section,
  • to recommendations of Goods or Services similar to those added in the "Favorites" section, and
  • stock availability or Services Goods added in the "Favorites" section.

9.3 Following the purchase of a Good or Service, the Seller shall send the Buyer/User Commercial Communications regarding:

  • Suggestions of Goods or Services recommended to be used in conjunction with the purchased Good or Service.

9.4. The Customer/User may unsubscribe, at any time, from the Commercial Communications mentioned in paragraph 9.3. above by accessing the unsubscribe link displayed in the commercial messages received from Smart Infra SRL or by contacting Smart Infra SRL in this regard.

9.5 We will also use your data to conduct market research and surveys to improve the Goods and Services we offer and the shopping experience. The information obtained from this market research and surveys will not be used for advertising purposes but only for the purposes mentioned above. Your responses to market research and opinion polls will not be associated with your identity and will not be passed on to third parties or published. You may object to the use of your data for market research and opinion survey purposes at any time by accessing the unsubscribe link displayed in the message or by contacting Smart Infra SRL.

10. INVOICING - PAYMENT 

10.1. The prices of the Goods and Services displayed on the website www.shop.smart-infra.ro include VAT according to the legislation in force.

10.2. The price, method of payment and payment term are specified in each Order. The Seller shall issue an invoice to the Buyer for the Goods and Services delivered, it being the Buyer's obligation to provide all the necessary information to issue the invoice in accordance with the legislation in force.

10.3 The Seller shall send to the Buyer the invoice related to the Order containing Goods and/or Services sold by Smart Infra SRL, exclusively in electronic format, or by e-mail, to the e-mail address mentioned by the Buyer in his Account.

10.4 For a correct communication of the invoice related to the Order, the Buyer is obliged to update whenever necessary the data in his Account and to access the information and documents related to each Order, existing in the Account.

10.5. Through this way of communication, the Buyer, by accessing his Account, will have a record of the invoices issued by Smart Infra SRL, being able to save and archive them at any time and in any way he wants.

10.6. By sending the Order, the Buyer agrees to receive the invoices in electronic format by adding them by Smart Infra SRL in the Account or by electronic mail to the e-mail address mentioned in the Account.

10.7. If this information is unavailable for more than 48 (forty-seven) hours in Account, please notify us by e-mail: contact@smart-infra.ro

10.8 The payment card data of the User/Purchaser will not be accessible to Smart Infra SRL and will not be stored by Smart Infra SRL or by the payment processor integrated in the Site, but only by the institution authorizing the Transaction or another entity authorized to provide card identification data storage services, about whose identity the User/Purchaser will be informed, prior to entering the data.

The entity authorized to provide card data storage services is https://netopia-payments.com/

10.9. In certain cases, in order to maintain the security of the Transactions, the Buyer will be asked to authorize payment by re-entering the password of the Account or by using the fingerprint in the case of mobile terminals that have this facility.

10.10. For security reasons, the User/Purchaser is advised not to remain logged in on the Site and not to set the automatic login option on mobile devices. Disclosure of the password to access the account is not allowed and it is recommended to use a password with strong security features (e.g.: to contain at least eight characters, including uppercase letters, lowercase letters, digits and special characters).

11. DELIVERY OF GOODS

11.1. The Seller shall ensure proper packaging of the Goods and shall ensure the transmission of the accompanying documents.

11.2. The Seller shall deliver the Goods and Services only in Romania by courier services.

12. GUARANTEES

12.1. All Goods sold by Smart Infra SRL, except for resealed Goods, benefit from warranty conditions in accordance with the legislation in force and the commercial policies of the manufacturers. The Goods are new (with the exception of resealed Goods), in original packaging and come from sources authorized by each manufacturer.

12.2. In the case of Goods sold and delivered by Smart Infra SRL, warranty certificates are issued directly by the manufacturer, if the manufacturer has a national service network.

12.3. For a correct communication of the warranty certificate related to the Goods in the Order, the Buyer is obliged to update whenever necessary the data in his Account and to access the information and documents related to each Order, existing in the Account.

Through this way of communication, the Buyer, by accessing his Account on www.shop.smart-infra.ro, will have a record of the warranty certificates issued by Smart Infra SRL, being able to save and archive them at any time and in any way he wants.

If this information is unavailable for 48 (forty-seven) hours in your customer account, please notify us by email: contact@smart-infra.ro

12.6. In the case of warranty certificates issued by manufacturers, we offer the "Pick-up & Return" service, which involves the pick-up and delivery of the Goods free of charge. You can always choose to go directly to the nearest service centre mentioned in the certificate. This centre, authorised by the manufacturer, will take full responsibility for the warranty settlement.

The lack of the warranty certificate of the Goods must be reported within 48 (forty-seven) hours of receipt of the Goods to the following address contact@smart-infra.ro. Any further referral will not be taken into consideration.

12.7. In the case of resealed Goods, the warranty certificate is issued by Smart Infra SRL, and the warranty may cover a different period than the warranty period of the same new, sealed Goods. The warranty period is specified in the warranty certificate for each resealed Good. The conditions of use, handling and transportation of a resealed Good are the same as for sealed products and benefit from the same services unless otherwise stated on the product page.

13. TRANSFER OF OWNERSHIP OF GOODS

13.1. Title to the Goods shall be transferred upon delivery, after payment by the Buyer at the location indicated in the Order (meaning by delivery - the signature of receipt of the transport document provided by the courier or the signature of receipt on the invoice in the case of deliveries made by the Seller's staff).

14. REPLY

14.1. The Seller shall not be liable for damages of any kind which the Buyer or any third party may suffer as a result of the Seller's performance of any of its obligations under the Order and for damages resulting from the use of the Goods and Services after delivery and in particular for loss thereof.

14.2. By creating and using the Account, the User/Purchaser assumes responsibility for maintaining the confidentiality of the Account data (user and password) and for managing access to the Account, and, to the extent permitted by applicable law, is responsible for the activity carried out through his/her Account.

14.3. By creating the Account and/or using the Content and/or placing Orders, the Customer / User / Buyer expressly and unequivocally accepts the Terms and Conditions of the Site in the latest updated version that is communicated on the Site, existing at the date of creating the Account and/or using the Content and/or placing the Order.

14.4 The Seller reserves the right to update and amend the Terms and Conditions of the Site from time to time to reflect any changes in the manner and conditions of operation of the Site or any changes in legal requirements. The document is enforceable against Customers / Users / Buyers from the moment of posting on the Site. In the event of any such changes, we will display on the Site the modified version of the Document, which is why we ask you to periodically check the content of this Document.

16. PROCESSING OF PERSONAL DATA

16.1. Please read the Privacy Policy regarding the processing of personal data, which forms part of this Document.

17. COOKIE USAGE

17.1. See Cookie Policy, which forms part of this Document.

18. FORTA MAJORA

18.1. Neither party shall be liable for non-performance of its contractual obligations if such non-performance in due time and/or properly, in whole or in part, is due to an event of force majeure. Force majeure is an unforeseeable event beyond the control of the parties and which cannot be avoided.

18.2. If within 15 (fifteen) days from the date of occurrence, the event does not cease, each party shall be entitled to notify the other party of the termination of the contract without either party being entitled to claim any further damages.

19. APPLICABLE LAW - JURISDICTION

19.1. This contract is subject to Romanian law. Any disputes arising between Seller and Users / Buyers shall be settled amicably or, if this is not possible, the disputes shall be settled by the competent Romanian courts in the Municipality of Bucharest.

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